Open Orders Dashboard
The Open Orders Dashboard gives tenant admins a real-time view of all orders that still need operational attention.
Accessing the Dashboard
Navigate to Admin → Open Orders (listed under Custom Pages in the sidebar). You must be logged in as a user with admin.access permission.
What is an "Open" Order?
An order is open when its status is one of:
| Status | Meaning |
|---|---|
PENDING_PAYMENT | Order created; awaiting customer payment |
PAID | Payment received; not yet in fulfilment |
FULFILLING | Active in the fulfilment workflow |
SHIPPED | Package shipped; delivery not yet confirmed |
Orders with status COMPLETE, CANCELLED, or REFUNDED are closed and do not appear here.
Dashboard Sections
Summary Cards
The top row shows five cards:
- Total Open — sum of all open orders for your tenant
- Pending Payment — count by status
- Paid — count by status
- Fulfilling — count by status
- Shipped — count by status
Filter Bar
| Filter | Description |
|---|---|
| Status | Narrow the table to one open status |
| Order number | Substring search on order number |
| Created from / to | Date range filter on createdAt |
Click Apply to refresh results or Clear to reset all filters.
Orders Table
Columns:
- Order # — unique order number
- Status — current order status (badge)
- Shipping — shipping status
- Total — formatted total amount
- Customer — customer display name
- Created — creation timestamp
- Updated — last update timestamp
Click any row (or the View → link) to open the full Order record in AdminJS.
Pagination
Use the Previous / Next buttons at the bottom to page through results. Each page shows up to 50 orders, newest first.
Refresh
The Refresh button at the top right reloads both the summary cards and the order table.
Tenant Scoping
The dashboard only shows orders belonging to your tenant. Cross-tenant data is never visible, and requests without a valid admin session return an error state.