Tenant Billing Dashboard
The Billing dashboard lets store admins understand their current charges, view past invoices, manage payment methods, and request plan changes — all without leaving Ledgerline.
Access it at Admin → Billing (sidebar).
Current Billing Period
The top card shows a live snapshot of your account for the current calendar month:
| Field | Description |
|---|---|
| Plan | Your active plan type (Revenue Share, Monthly Flat, Annual Prepay) |
| GMV This Period | Gross merchandise value processed so far this month, net of refunds |
| Projected Fee | Estimated fee based on current GMV and your plan |
| Days Remaining | Days left in the billing period |
| Next Invoice | Date your invoice will be generated (first of next month) |
| Period | Start and end dates for the current billing month |
Revenue Share plans: projected fee updates in real time as new orders land and refunds are processed.
Monthly Flat / Annual Prepay: fee is fixed regardless of GMV.
Past Invoices
The invoice table shows all historical invoices for your account, newest first.
- Use the Year dropdown to filter to a single calendar year.
- Click Export CSV to download a spreadsheet of all displayed invoices.
- Invoice statuses:
paid— collected successfullyissued— sent, awaiting paymentdraft— not yet sentfailed— payment collection failed (contact support)void— cancelled
If a Stripe invoice was generated, a View → link opens the Stripe-hosted invoice page in a new tab where you can download the PDF receipt.
Payment Methods
Ledgerline uses Stripe to store payment methods. We never handle raw card numbers — all card management goes through the Stripe Billing Portal.
Click Update via Stripe Billing Portal to:
- Add a new card or bank account (ACH)
- Remove an existing payment method
- Change the default payment method
The portal opens in a new tab and returns you to the billing dashboard when done.
Crypto payment rails (NOWPayments) are configured separately by the Ledgerline team. Contact support if you need to enable or change crypto billing.
Plan Management
Your current plan is shown at the top of this section.
Changing your plan
Click Change Plan to open the plan picker. Select the new plan and click Confirm Change.
The change takes effect at the start of the next billing month — your current plan remains active until then. You will not be charged twice for the same period.
Available plans:
| Plan | How you're billed |
|---|---|
| Revenue Share | 5% of monthly GMV |
| Monthly Flat | $99/month regardless of volume |
| Annual Prepay | $99/month with a 15% annual discount (billed monthly) |
Cancelling
Monthly Flat and Annual Prepay plans have a Cancel Plan button. Cancellation is effective at the end of the current billing period — you keep full access until then.
Revenue Share plans do not show a cancel button because there is no fixed commitment; contact support to close your account.
Help
- Billing Runbook — in-app link to this guide
- Contact Support — email michaelwclark@gmail.com with any billing questions
For urgent billing issues (payment failures, disputed charges), include your tenant ID and the affected invoice date in your message.